Payments & Invoices

Refunds and cancellations

When refunds are issued, how long they take, and what is not refundable.

#refund #cancel #dispute

Refunds are issued at the discretion of the seller and/or Bidyear admin based on sale terms. Typical refundable scenarios: bid deposit released (did not win), auction cancelled before close, dispute ruled in buyer's favour.

Refunds to card: 5–10 business days to appear. Refunds to wallet: instant. Buyer's premium is not refunded unless the auction itself is voided.

Tip: Read the Terms of Sale on each auction before bidding — some auctions are absolute with no-refund clauses.

Last updated: 2026-07-12